Many of you have already answered our plea to report your credit card information so that we can swap our processor. If you regularly give via credit card, please call our office at 770-358-2771 to update your information in our new system. Thank you!
We are changing our credit card and bank draft processor to Blackbaud Merchant Services (BBMS) across all our platforms. This means the website giving portal will also look different. Your credit card or bank statement will read, “Little Children World” once this change is implemented. This is part of a greater transition of all of our donor relations and financial software to Blackbaud. This transition has been occurring in the background for a year now, and you will start to see the changes we have been announcing very soon.
As part of this change, your gift receipts and sponsorship invoices will change in appearance. With the shift to Blackbaud, we will no longer be using QuickBooks to process receipts and invoices, so the paperwork you receive from us will look slightly different. No need to worry! It’s just another improvement we are making. We may ask you to update your receipting preferences to ensure our records are current.
We are committed to being the best stewards of your donations and support, and we believe this transition is an important step in improving our stewardship. Thank you for your understanding and patience as we make this transition. If you ever have questions or concerns, do not hesitate to reach out to firstname.lastname@example.org or call us at the number above.